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CVE-2026-62856

7.7 highEPSS 0.3%

High (7.7) in freescout-help-desk freescout. EPSS 0.3% estimated probability of exploitation activity in the next 30 days.

On this page
FreeScout is a self-hosted help desk and shared mailbox application. Prior to version 1.8.226, the  polycast/receive  endpoint fails to escape SQL LIKE wildcards in supplied channel names, while channel authorization applies only to names with specific prefixes. An unauthenticated attacker with a guest session and valid CSRF token can submit a wildcard channel name to retrieve matching notification events intended for other users. Notification payload generation lacks a corresponding access check, exposing conversation message content, identifiers, URLs, and notification HTML across users and mailboxes. This issue is fixed in version 1.8.226.

Severity

CVSS 3.1

7.7 high
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:H/I:N/A:N
EPSS
0.3% estimated probability of exploitation activity in the next 30 days; 17th percentile. Scored 2026-11-10. A forecast for this CVE across the internet, not for your own systems.
CISA's assessment (SSVC)
Exploitation: none · Automatable: no · Technical impact: partial, assessed 2026-11-09. From CISA's Vulnrichment in the CVE List: whether it is exploited, whether exploiting it can be automated, and how much control it gives.
CWEs
CWE-89 Improper Neutralization of Special Elements used in an SQL Command (SQL Injection)
CWE-200 Exposure of Sensitive Information to an Unauthorized Actor
CWE-639 Authorization Bypass Through User-Controlled Key
OWASP Top 10
A01:2025 Broken Access Control, A05:2025 Injection
Published
Assigned by
GitHub_M (CNA)
NVD analysis
Awaiting analysis
Record from
the NVD, synced

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Affected

Versions

From the CNA's record in the CVE List.

ProductAffected
freescout-help-desk freescout< 1.8.226

Attack patterns (CAPEC)

  • CAPEC-7 Blind SQL Injection Likelihood: High · Severity: High
  • CAPEC-66 SQL Injection Likelihood: High · Severity: High
  • CAPEC-108 Command Line Execution through SQL Injection Likelihood: Low · Severity: Very High
  • CAPEC-109 Object Relational Mapping Injection Likelihood: Low · Severity: High
  • CAPEC-110 SQL Injection through SOAP Parameter Tampering Likelihood: High · Severity: Very High
  • CAPEC-470 Expanding Control over the Operating System from the Database Severity: Very High

The attack patterns MITRE's CAPEC relates to this record's weaknesses, as MITRE names them. Credits. More on the page of CWE-200 (59).

References

Check your stackJSON