High (7.5) in otrs otrs. EPSS 0.3% chance of exploitation in the next 30 days.
An incorrect privilege assignment vulnerability in the inline editing functionality of OTRS can lead to privilege escalation. This flaw allows an agent with read-only permissions to gain full access to a ticket. This issue arises in very rare instances when an admin has previously enabled the setting 'RequiredLock' of 'AgentFrontend::Ticket::InlineEditing::Property###Watch' in the system configuration.This issue affects OTRS:
* 8.0.X
* 2023.X
* from 2024.X through 2024.4.x
Severity
CVSS 3.1
7.5 high
CVSS:3.1/AV:N/AC:H/PR:L/UI:N/S:U/C:H/I:H/A:H
EPSS
0.3% chance of exploitation in the next 30 days; higher than 19% of CVEs (scores of 2026-11-01)