{"cve":"CVE-2024-23794","nvd":{"published":"2024-07-15T08:15:02.470","modified":"2026-06-17T07:13:36.910","status":"Modified","description":"An incorrect privilege assignment vulnerability in the inline editing functionality of OTRS can lead to privilege escalation. This flaw allows an agent with read-only permissions to gain full access to a ticket. This issue arises in very rare instances when an admin has previously enabled the setting 'RequiredLock' of 'AgentFrontend::Ticket::InlineEditing::Property###Watch' in the system configuration.This issue affects OTRS: \n\n  *  8.0.X\n  *  2023.X\n  *  from 2024.X through 2024.4.x","cvss_v4":null,"cvss_v3":{"version":"3.1","vector":"CVSS:3.1/AV:N/AC:H/PR:L/UI:N/S:U/C:H/I:H/A:H","score":7.5},"cwes":["CWE-266"],"references":["https://otrs.com/release-notes/otrs-security-advisory-2024-06/","https://otrs.com/release-notes/otrs-security-advisory-2024-06/"],"products":["otrs:otrs"],"source":"nvd","synced_at":"2026-10-19T21:52:42.518321223+00:00"},"epss":{"cve":"CVE-2024-23794","score":0.0027,"percentile":0.19221,"date":"2026-11-01"},"kev":null,"osv":[],"attribution":["This product uses the NVD API but is not endorsed or certified by the NVD.","EPSS scores: FIRST Exploit Prediction Scoring System, https://www.first.org/epss","Known exploited vulnerabilities: CISA Known Exploited Vulnerabilities Catalog, https://www.cisa.gov/known-exploited-vulnerabilities-catalog","Package advisories: OSV (https://osv.dev), from the GitHub Advisory Database, PyPA, Go, RustSec and other ecosystem databases, under CC-BY 4.0 or CC0","CVE records: the CVE Program's CVE List (https://www.cve.org), under its terms of use (https://www.cve.org/Legal/TermsOfUse). CVE is a registered trademark of The MITRE Corporation; this product is not affiliated with the CVE Program."]}