Medium (4.3) in otrs otrs. EPSS 0.8% chance of exploitation in the next 30 days.
Agents are able to list customer user emails without required permissions in the bulk action screen. This issue affects: OTRS AG ((OTRS)) Community Edition: 6.0.x version 6.0.1 and later versions. OTRS AG OTRS: 7.0.x versions prior to 7.0.27.
Severity
CVSS 3.1
4.3 medium
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N
EPSS
0.8% chance of exploitation in the next 30 days; higher than 57% of CVEs (scores of 2026-10-31)