CVE-2021-21435

6.5 mediumEPSS 1.3%

Medium (6.5) in otrs otrs. EPSS 1.3% chance of exploitation in the next 30 days.

Article Bcc fields and agent personal information are shown when customer prints the ticket (PDF) via external interface. This issue affects: OTRS AG OTRS 7.0.x version 7.0.23 and prior versions; 8.0.x version 8.0.10 and prior versions.

Severity

CVSS 3.1

6.5 medium

CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:H/I:N/A:N

EPSS: 1.3% chance of exploitation in the next 30 days; higher than 69% of CVEs (scores of 2026-10-31)
CWE: CWE-200
Published: 2021-02-08
Modified: 2026-06-17
Record from: the NVD, synced 2026-10-19

Affected

otrs:otrs

References

https://otrs.com/release-notes/otrs-security-advisory-2021-02/
https://otrs.com/release-notes/otrs-security-advisory-2021-02/

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