CVE-2020-1768

5.4 mediumEPSS 0.7%

Medium (5.4) in otrs otrs. EPSS 0.7% chance of exploitation in the next 30 days.

The external frontend system uses numerous background calls to the backend. Each background request is treated as user activity so the SessionMaxIdleTime will not be reached. This issue affects: OTRS 7.0.x version 7.0.14 and prior versions.

Severity

CVSS 3.1

5.4 medium

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:L

EPSS: 0.7% chance of exploitation in the next 30 days; higher than 54% of CVEs (scores of 2026-10-31)
CWE: CWE-613
Published: 2020-02-07
Modified: 2026-06-17
Record from: the NVD, synced 2026-10-19

Affected

otrs:otrs

References

https://otrs.com/release-notes/otrs-security-advisory-2020-04/
https://otrs.com/release-notes/otrs-security-advisory-2020-04/

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