cve.bz

CVE-2020-1767

4.3 mediumEPSS 1.2%

Medium (4.3). EPSS 1.2% chance of exploitation in the next 30 days.

Agent A is able to save a draft (i.e. for customer reply). Then Agent B can open the draft, change the text completely and send it in the name of Agent A. For the customer it will not be visible that the message was sent by another agent. This issue affects: ((OTRS)) Community Edition 6.0.x version 6.0.24 and prior versions. OTRS 7.0.x version 7.0.13 and prior versions.

Severity

CVSS 3.1

4.3 medium
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N
EPSS
1.2% chance of exploitation in the next 30 days; higher than 68% of CVEs (scores of 2026-10-31)
Published
Modified
Record from
the NVD, synced

Affected

References

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