CVSS 3.1
4.3 mediumCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:NCVE-2020-11466
Medium (4.3) in deskpro deskpro. EPSS 1.2% chance of exploitation in the next 30 days.
An issue was discovered in Deskpro before 2019.8.0. The /api/tickets endpoint failed to properly validate a user's privilege, allowing an attacker to retrieve arbitrary information about all helpdesk tickets stored in database with numerous filters. This leaked sensitive information to unauthorized parties. Additionally, it leaked ticket authentication code, making it possible to make changes to a ticket.
Severity
- EPSS
- 1.2% chance of exploitation in the next 30 days; higher than 69% of CVEs (scores of 2026-10-31)
- CWE
- CWE-269
- Published
- Modified
- Record from
- the NVD, synced
Affected
- deskpro:deskpro
References
- https://blog.redforce.io/attacking-helpdesks-part-1-rce-chain-on-deskpro/
- https://support.deskpro.com/en/news/posts/deskpro-security-update-2019-09
- https://support.deskpro.com/en/news/posts/deskpro-v2019-8-0-released-security-update
- https://blog.redforce.io/attacking-helpdesks-part-1-rce-chain-on-deskpro/
- https://support.deskpro.com/en/news/posts/deskpro-security-update-2019-09