CVSS 3.1
5.4 mediumCVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:NCVE-2019-16375
An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.11, and Community Edition 5.0.x through 5.0.37 and 6.0.x through 6.0.22. An attacker who is logged in as an agent or customer user with appropriate permissions can create a carefully crafted string containing malicious JavaScript code as an article body. This malicious code is executed when an agent composes an answer to the original article.
Severity
- EPSS
- 1.0% chance of exploitation in the next 30 days; higher than 63% of CVEs (scores of 2026-10-31)
- CWE
- CWE-79
- Published
- Modified
- Record from
- the NVD, synced
Affected
- otrs:otrs
References
- http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html
- http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html
- http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html
- https://community.otrs.com/category/security-advisories-en/
- https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html