CVSS 3.0
8.8 highCVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:HCVE-2017-9324
High (8.8). EPSS 2.4% chance of exploitation in the next 30 days.
In Open Ticket Request System (OTRS) 3.3.x through 3.3.16, 4.x through 4.0.23, and 5.x through 5.0.19, an attacker with agent permission is capable of opening a specific URL in a browser to gain administrative privileges / full access. Afterward, all system settings can be read and changed. The URLs in question contain index.pl?Action=Installer with ;Subaction=Intro or ;Subaction=Start or ;Subaction=System appended at the end.
Severity
- EPSS
- 2.4% chance of exploitation in the next 30 days; higher than 83% of CVEs (scores of 2026-10-31)
- CWE
- CWE-269
- Published
- Modified
- Record from
- the NVD, synced
Affected
- debian:debian_linux
- otrs:otrs
References
- http://www.debian.org/security/2017/dsa-3876
- https://packetstormsecurity.com/files/142862/OTRS-Install-Dialog-Disclosure.html
- https://www.otrs.com/security-advisory-2017-03-security-update-otrs-versions/
- http://www.debian.org/security/2017/dsa-3876
- https://packetstormsecurity.com/files/142862/OTRS-Install-Dialog-Disclosure.html