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CVE-2017-16854

6.5 mediumEPSS 1.5%

Medium (6.5). EPSS 1.5% chance of exploitation in the next 30 days.

In Open Ticket Request System (OTRS) through 3.3.20, 4 through 4.0.26, 5 through 5.0.24, and 6 through 6.0.1, an attacker who is logged in as a customer can use the ticket search form to disclose internal article information of their customer tickets.

Severity

CVSS 3.0

6.5 medium
CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N
EPSS
1.5% chance of exploitation in the next 30 days; higher than 74% of CVEs (scores of 2026-10-31)
CWE
CWE-200
Published
Modified
Record from
the NVD, synced

Affected

References

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