CVSS 3.1
5.4 mediumCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:LCVE-2026-85744
Medium (5.4) in freescout-help-desk freescout. EPSS 0.2% estimated probability of exploitation activity in the next 30 days.
FreeScout is a self-hosted help desk and shared mailbox. Prior to 1.8.227, the conversation_merge action records a failed authorization check for the target conversation in response['msg'] and then clears that value inside the source-conversation loop. An authenticated agent can merge a conversation they control into a target conversation in a mailbox they cannot access. The operation injects threads, attachments, and audit records into the unauthorized target and deletes the source conversation, but it does not disclose the target's existing contents. This issue is fixed in version 1.8.227.
Severity
- EPSS
- 0.2% estimated probability of exploitation activity in the next 30 days; 11th percentile. Scored 2026-11-10. A forecast for this CVE across the internet, not for your own systems.
- CISA's assessment (SSVC)
- Exploitation: none · Automatable: no · Technical impact: partial, assessed 2026-11-09. From CISA's Vulnrichment in the CVE List: whether it is exploited, whether exploiting it can be automated, and how much control it gives.
- CWE
- CWE-863 Incorrect Authorization
- OWASP Top 10
- A01:2025 Broken Access Control
- Published
- Assigned by
- GitHub_M (CNA)
- NVD analysis
- Awaiting analysis
- Record from
- the NVD, synced
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Explain CVE-2026-85744 for an engineer deciding whether to act. Use https://cve.bz/api/public/cves/CVE-2026-85744?via=ask-ai-copy and https://cve.bz/cve/CVE-2026-85744?via=ask-ai-copy as the source of truth: what is affected and which versions fix it, whether it is in CISA KEV, public exploits, and its EPSS (an internet-wide 30-day estimate of exploitation activity, not a forecast for my systems). If they give no fixed versions, use the CVE record https://cveawg.mitre.org/api/cve/CVE-2026-85744 or the vendor advisory, not third-party mirrors. Tell me how to check whether I am affected and how to verify a fix. Cite the sources and say where they are uncertain.Opens a third-party assistant; its answer is its own, not cve.bz's. The prompt holds only this CVE's id and public links.
Affected
Versions
From the CNA's record in the CVE List.
| Product | Affected |
|---|---|
| freescout-help-desk freescout | < 1.8.227 |