FreeScout is a self-hosted help desk and shared mailbox. Prior to 1.8.225, the administrative tools.php maintenance endpoint is reachable without an appropriate authentication or access-control boundary. Response differences for attacker-controlled path values disclose whether arbitrary directories and files exist on the server. The same endpoint validates application-key and database-password candidates without rate limiting, per-session throttling, or a CAPTCHA, allowing unrestricted guessing attempts against application secrets. This issue is fixed in version 1.8.225.
Severity
CVSS 3.1
5.3 medium
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N
EPSS
0.3% estimated probability of exploitation activity in the next 30 days; 20th percentile. Scored 2026-11-10. A forecast for this CVE across the internet, not for your own systems.
CWEs
CWE-287Improper Authentication CWE-307Improper Restriction of Excessive Authentication Attempts CWE-538Insertion of Sensitive Information into Externally-Accessible File or Directory
Show the promptExplain CVE-2026-62850 for an engineer deciding whether to act. Use https://cve.bz/api/public/cves/CVE-2026-62850?via=ask-ai-copy and https://cve.bz/cve/CVE-2026-62850?via=ask-ai-copy as the source of truth: what is affected and which versions fix it, whether it is in CISA KEV, public exploits, and its EPSS (an internet-wide 30-day estimate of exploitation activity, not a forecast for my systems). If they give no fixed versions, use the CVE record https://cveawg.mitre.org/api/cve/CVE-2026-62850 or the vendor advisory, not third-party mirrors. Tell me how to check whether I am affected and how to verify a fix. Cite the sources and say where they are uncertain.
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