Medium (4.3). EPSS 0.2% chance of exploitation in the next 30 days.
FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to 1.8.221, FreeScout allows a non-admin user to permanently delete an internal note (private thread) from any conversation, even after that user's access to the mailbox containing the conversation has been revoked. The ThreadPolicy::delete authorization policy does not verify mailbox membership, so a former team member retains destructive write access to notes they created. This vulnerability is fixed in 1.8.221.
Severity
CVSS 3.1
4.3 medium
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N
EPSS
0.2% chance of exploitation in the next 30 days; higher than 4% of CVEs (scores of 2026-10-31)