CVSS 3.1
5.7 mediumCVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:H/I:N/A:NCVE-2026-48189
Medium (5.7) in otrs otrs. EPSS 0.2% chance of exploitation in the next 30 days.
An improper Input Validation vulnerability in OTRS Customer Backend module allows to access customer information which are restricted to other groups. Please note that the feature has to be anabled and CustomerGroupSupport has to be used to be affected.
This issue affects OTRS:
* 7.0.X
* 8.0.X
* 2023.X
* 2024.X
* 2025.X
* 2026.X before 2026.4.X
Severity
- EPSS
- 0.2% chance of exploitation in the next 30 days; higher than 9% of CVEs (scores of 2026-10-31)
- CWE
- CWE-200
- Published
- Modified
- Record from
- the NVD, synced
Affected
- otrs:otrs