Medium (5.7) in otrs otrs. EPSS 0.2% chance of exploitation in the next 30 days.
An uncontrolled allocation of resources without limits or throttling in the e-mail handling in OTRS allows excessive allocation which may lead to the abortion of the webserver.This issue affects OTRS:
* 8.0.X
* 2023.X
* 2024.X
* 2025.X
* 2026.X before 2026.4.X
Please note that ((OTRS)) Community Edition 6.x, OTRS 7.x and products based on the ((OTRS)) Community Edition also very likely to be affected
Severity
CVSS 3.1
5.7 medium
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:N/I:N/A:H
EPSS
0.2% chance of exploitation in the next 30 days; higher than 8% of CVEs (scores of 2026-10-31)