CVSS 3.1
5.3 mediumCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:NCVE-2026-4654
Medium (5.3). EPSS 0.3% chance of exploitation in the next 30 days.
The Awesome Support – WordPress HelpDesk & Support Plugin plugin for WordPress is vulnerable to Insecure Direct Object Reference in versions up to, and including, 6.3.7. This is due to the wpas_get_ticket_replies_ajax() function failing to verify whether the authenticated user has permission to view the specific ticket being requested. This makes it possible for authenticated attackers, with subscriber-level access and above, to access sensitive information from all support tickets in the system by manipulating the ticket_id parameter.
Severity
- EPSS
- 0.3% chance of exploitation in the next 30 days; higher than 25% of CVEs (scores of 2026-10-31)
- CWE
- CWE-639
- Published
- Modified
- Record from
- the NVD, synced
References
- https://plugins.trac.wordpress.org/browser/awesome-support/tags/6.3.7/includes/functions-post.php#L1823
- https://plugins.trac.wordpress.org/browser/awesome-support/tags/6.3.7/includes/functions-post.php#L1851
- https://plugins.trac.wordpress.org/browser/awesome-support/trunk/includes/functions-post.php#L1823
- https://plugins.trac.wordpress.org/browser/awesome-support/trunk/includes/functions-post.php#L1851
- https://plugins.trac.wordpress.org/changeset?sfp_email=&sfph_mail=&reponame=&old=3497662%40awesome-support&new=3497662%40awesome-support&sfp_email=&sfph_mail=