High (7.6). EPSS 0.2% chance of exploitation in the next 30 days.
FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.217, a user with updateAutoReply permission can store an XSS payload in the mailbox auto-reply message. The payload is rendered unescaped in the auto-reply email sent to every customer who contacts the mailbox. Email clients do not enforce CSP, so the payload executes in the customer's webmail / mail-client context. This issue has been patched in version 1.8.217.
Severity
CVSS 3.1
7.6 high
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:H/I:L/A:N
EPSS
0.2% chance of exploitation in the next 30 days; higher than 6% of CVEs (scores of 2026-10-31)