Medium (5.9). EPSS 0.2% chance of exploitation in the next 30 days.
FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.214, the undo-send route `GET /conversation/undo-reply/{thread_id}` checks only whether the current user can view the parent conversation. It does not verify that the current user created the reply being undone. In a shared mailbox, one agent can therefore recall another agent's just-sent reply during the 15-second undo window. Version 1.8.214 fixes the vulnerability.
Severity
CVSS 3.1
5.9 medium
CVSS:3.1/AV:N/AC:H/PR:L/UI:N/S:U/C:N/I:H/A:L
EPSS
0.2% chance of exploitation in the next 30 days; higher than 14% of CVEs (scores of 2026-10-31)