High (8.1) in freescout freescout. EPSS 0.3% chance of exploitation in the next 30 days.
FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. In versions 1.8.208 and below, the ThreadPolicy::edit() method contains a broken access control vulnerability that allows any authenticated user (regardless of role or mailbox access) to read and modify all customer-created thread messages across all mailboxes. This flaw enables silent modification of customer messages (evidence tampering), bypasses the entire mailbox permission model, and constitutes a GDPR/compliance violation. The issue has been fixed in version 1.8.209.
Severity
CVSS 3.1
8.1 high
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:N
EPSS
0.3% chance of exploitation in the next 30 days; higher than 21% of CVEs (scores of 2026-10-31)