Medium (5.3). EPSS 0.7% chance of exploitation in the next 30 days.
The Support Genix WordPress plugin before 1.4.48 does not prevent directory traversal in its ticket-attachment download route, allowing unauthenticated attackers to read arbitrary files with an allowlisted extension — including other users' private ticket attachments — from the server.
Severity
CVSS 3.1
5.3 medium
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N
EPSS
0.7% chance of exploitation in the next 30 days; higher than 53% of CVEs (scores of 2026-10-31)