Low (3.8). EPSS 0.3% chance of exploitation in the next 30 days.
The Fluent Support WordPress plugin before 2.3.1 does not perform a per-ticket access check before reassigning a ticket's customer, allowing a restricted support agent to change the assigned customer of any ticket in the system, including tickets outside their granted scope.
Severity
CVSS 3.1
3.8 low
CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:L/I:L/A:N
EPSS
0.3% chance of exploitation in the next 30 days; higher than 17% of CVEs (scores of 2026-10-31)