Low (3.7) in wpmanageninja fluent support – helpdesk & customer support ticket system. EPSS 0.2% estimated probability of exploitation activity in the next 30 days.
The Fluent Support – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to unauthenticated modification of a linked customer's stored profile fields in versions up to, and including, 2.4.7 Its first-party Fluent Forms integration (FeedIntegration::notify()) opens a ticket from each public form submission and, for a logged-out submitter, resolves the submitted email to an existing WordPress account via get_user_by('email', ...) without verifying the submitter controls that address, then passes the attacker-supplied data to Customer::maybeCreateCustomer(). This makes it possible for unauthenticated attackers to overwrite a limited set of a registered customer's stored profile fields where an administrator has enabled a FluentSupport feed on a public form. The email address, role and status are never changed; first and last name are overwritten only when the target user has no name set in user meta; and other fields (title, address, city, state, zip, country) are writable only where an administrator has mapped them in the feed.
Severity
CVSS 3.1
3.7 low
CVSS:3.1/AV:N/AC:H/PR:N/UI:N/S:U/C:N/I:L/A:N
EPSS
0.2% estimated probability of exploitation activity in the next 30 days; 13th percentile. Scored 2026-11-13. A forecast for this CVE across the internet, not for your own systems.
CISA's assessment (SSVC)
Exploitation: none · Automatable: no · Technical impact: partial, assessed 2026-11-08. From CISA's Vulnrichment in the CVE List: whether it is exploited, whether exploiting it can be automated, and how much control it gives.
CWE
CWE-639Authorization Bypass Through User-Controlled Key
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