Medium (6.3). EPSS 0.1% chance of exploitation in the next 30 days.
Certain errors of the upstream libraries will insert sensitive information in the OTRS or ((OTRS)) Community Edition log mechanism and mails send to the system administrator.
This issue affects:
* OTRS 7.0.X
* OTRS 8.0.X
* OTRS 2023.X
* OTRS 2024.X
* ((OTRS)) Community Edition: 6.0.x
Products based on the ((OTRS)) Community Edition also very likely to be affected
Severity
CVSS 3.1
6.3 medium
CVSS:3.1/AV:L/AC:H/PR:L/UI:N/S:U/C:H/I:H/A:N
EPSS
0.1% chance of exploitation in the next 30 days; higher than 3% of CVEs (scores of 2026-10-31)