Low (3.8). EPSS 0.3% chance of exploitation in the next 30 days.
A vulnerability in the OTRS Admin Interface and Agent Interface (versions before OTRS 8) allow parameter injection due to for an autheniticated agent or admin user.
This issue affects:
* OTRS 7.0.X
* OTRS 8.0.X
* OTRS 2023.X
* OTRS 2024.X
* OTRS 2025.X
* ((OTRS)) Community Edition: 6.0.x
Products based on the ((OTRS)) Community Edition also very likely to be affected
Severity
CVSS 3.1
3.8 low
CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:N/I:L/A:L
EPSS
0.3% chance of exploitation in the next 30 days; higher than 20% of CVEs (scores of 2026-10-31)