Medium (5.3). EPSS 0.3% chance of exploitation in the next 30 days.
The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to Missing Authorization in all versions up to, and including, 3.3.5. This is due to missing capability checks on the eh_crm_ticket_general function combined with a shared nonce that is exposed to low-privileged users. This makes it possible for authenticated attackers, with Subscriber-level access and above, to modify global WSDesk settings via the `eh_crm_ticket_general` AJAX action.
Severity
CVSS 3.1
5.3 medium
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:L/A:N
EPSS
0.3% chance of exploitation in the next 30 days; higher than 22% of CVEs (scores of 2026-10-31)