CVE-2025-12022

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to unauthorized modification of data due to a missing capability check on the 'eh_crm_settings_restore_trash' AJAX endpoint in all versions up to, and including, 3.3.1. This makes it possible for authenticated attackers, with Subscriber-level access and above, to restore all deleted tickets.

CVSS 3.1

4.3CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N

EPSS

0.2% chance of exploitation in the next 30 days; higher than 9% of CVEs (scores of 2026-10-25)

CWE

CWE-862

Published

2025-11-21

Modified

2026-10-07

Record from

the NVD, synced 2026-10-19

Affected

• elula:wsdesk

References

• https://plugins.trac.wordpress.org/changeset/3399391/elex-helpdesk-customer-support-ticket-system/trunk/includes/class-crm-archive-ajax-functions.php
• https://www.wordfence.com/threat-intel/vulnerabilities/id/982b23c5-2414-48f7-a2f5-96fef54f8d69?source=cve

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