CVE-2025-10039

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 3.2.9 via the 'eh_crm_ticket_single_view_client' due to missing validation on a user controlled key. This makes it possible for authenticated attackers, with Subscriber-level access and above, to read the contents of all support tickets.

CVSS 3.1

4.3CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N

EPSS

0.3% chance of exploitation in the next 30 days; higher than 23% of CVEs (scores of 2026-10-25)

CWE

CWE-639

Published

2025-11-21

Modified

2026-10-08

Record from

the NVD, synced 2026-10-19

Affected

• elula:wsdesk

References

• https://plugins.trac.wordpress.org/browser/elex-helpdesk-customer-support-ticket-system/trunk/includes/class-crm-ajax-functions.php#L259
• https://plugins.trac.wordpress.org/changeset/3391342/
• https://www.wordfence.com/threat-intel/vulnerabilities/id/d9ffc0af-9c3d-4f8e-ae0b-e51c0c67dfe1?source=cve

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