CVSS 3.1
7.2 highCVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:HCVE-2024-57728
High (7.2) in SimpleHelp SimpleHelp. In CISA KEV since 2026-04-24, with known ransomware use. EPSS 64% chance of exploitation in the next 30 days.
SimpleHelp remote support software v5.5.7 and before allows admin users to upload arbitrary files anywhere on the file system by uploading a crafted zip file (i.e. zip slip). This can be exploited to execute arbitrary code on the host in the context of the SimpleHelp server user.
Severity
- EPSS
- 64% chance of exploitation in the next 30 days; higher than 99% of CVEs (scores of 2026-10-31)
- CISA KEV
- listed 2026-04-24, due 2026-05-08, known ransomware use
- CWEs
- CWE-59, CWE-22
- Published
- Modified
- Record from
- the NVD, synced
Affected
- simple-help:simplehelp
References
- https://simple-help.com/kb---security-vulnerabilities-01-2025#security-vulnerabilities-in-simplehelp-5-5-7-and-earlier
- https://www.horizon3.ai/attack-research/disclosures/critical-vulnerabilities-in-simplehelp-remote-support-software/
- https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2024-57728
- https://www.microsoft.com/en-us/security/blog/2026/04/06/storm-1175-focuses-gaze-on-vulnerable-web-facing-assets-in-high-tempo-medusa-ransomware-operations/
- https://www.trendmicro.com/vinfo/us/security/news/ransomware-spotlight/ransomware-spotlight-dragonforce