CVSS 3.1
5.5 mediumCVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:C/C:L/I:L/A:NCVE-2023-5421
Medium (5.5) in otrs otrs. EPSS 0.4% chance of exploitation in the next 30 days.
An attacker who is logged into OTRS as an user with privileges to create and change customer user data may manipulate the CustomerID field to execute JavaScript code that runs
immediatly after the data is saved.The issue onlyoccurs if the configuration for AdminCustomerUser::UseAutoComplete was changed before.
This issue affects OTRS: from 7.0.X before 7.0.47, from 8.0.X before 8.0.37; ((OTRS)) Community Edition: from 6.0.X through 6.0.34.
Severity
- EPSS
- 0.4% chance of exploitation in the next 30 days; higher than 38% of CVEs (scores of 2026-10-31)
- CWEs
- CWE-79, CWE-20
- Published
- Modified
- Record from
- the NVD, synced
Affected
- otrs:otrs