Medium (4.3) in zammad zammad. EPSS 0.5% chance of exploitation in the next 30 days.
Zammad 5.2.1 has a fine-grained permission model that allows to configure read-only access to tickets. However, agents were still wrongly able to perform some operations on such tickets, like adding and removing links, tags. and related answers. This issue has been fixed in 5.2.2.
Severity
CVSS 3.1
4.3 medium
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N
EPSS
0.5% chance of exploitation in the next 30 days; higher than 42% of CVEs (scores of 2026-10-31)