Medium (5.3) in zammad zammad. EPSS 0.9% chance of exploitation in the next 30 days.
In Zammad 5.0.2, agents can configure "out of office" periods and substitute persons. If the substitute persons didn't have the same permissions as the original agent, they could receive ticket notifications for tickets that they have no access to.
Severity
CVSS 3.1
5.3 medium
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N
EPSS
0.9% chance of exploitation in the next 30 days; higher than 59% of CVEs (scores of 2026-10-31)