Medium (4.3) in otrs cis in customer frontend. EPSS 0.8% chance of exploitation in the next 30 days.
Agents are able to see and link Config Items without permissions, which are defined in General Catalog. This issue affects: OTRS AG OTRSCIsInCustomerFrontend 7.0.x version 7.0.14 and prior versions.
Severity
CVSS 3.1
4.3 medium
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N
EPSS
0.8% chance of exploitation in the next 30 days; higher than 55% of CVEs (scores of 2026-10-31)