CVSS 3.1
5.4 mediumCVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:NCVE-2020-1771
Medium (5.4) in otrs otrs. EPSS 1.0% chance of exploitation in the next 30 days.
Attacker is able craft an article with a link to the customer address book with malicious content (JavaScript). When agent opens the link, JavaScript code is executed due to the missing parameter encoding. This issue affects: ((OTRS)) Community Edition: 6.0.26 and prior versions. OTRS: 7.0.15 and prior versions.
Severity
- EPSS
- 1.0% chance of exploitation in the next 30 days; higher than 63% of CVEs (scores of 2026-10-31)
- CWE
- CWE-79
- Published
- Modified
- Record from
- the NVD, synced
Affected
- otrs:otrs
References
- http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html
- http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html
- http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html
- https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html
- https://otrs.com/release-notes/otrs-security-advisory-2020-08/