Medium (5.3). EPSS 1.5% chance of exploitation in the next 30 days.
An improper control of parameters allows the spoofing of the from fields of the following screens: AgentTicketCompose, AgentTicketForward, AgentTicketBounce and AgentTicketEmailOutbound. This issue affects: ((OTRS)) Community Edition 5.0.x version 5.0.39 and prior versions; 6.0.x version 6.0.24 and prior versions. OTRS 7.0.x version 7.0.13 and prior versions.
Severity
CVSS 3.1
5.3 medium
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:L/A:N
EPSS
1.5% chance of exploitation in the next 30 days; higher than 73% of CVEs (scores of 2026-10-31)