Medium (6.5). EPSS 1.1% chance of exploitation in the next 30 days.
An issue was discovered in Open Ticket Request System (OTRS) 5.x through 5.0.34, 6.x through 6.0.17, and 7.x through 7.0.6. An attacker who is logged into OTRS as an agent user with appropriate permissions may try to import carefully crafted Report Statistics XML that will result in reading of arbitrary files on the OTRS filesystem.
Severity
CVSS 3.1
6.5 medium
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N
EPSS
1.1% chance of exploitation in the next 30 days; higher than 65% of CVEs (scores of 2026-10-31)