Medium (6.1) in genesys eservices chat. EPSS 0.9% chance of exploitation in the next 30 days.
Genesys PureEngage Digital (eServices) 8.1.x allows XSS via HtmlChatPanel.jsp or HtmlChatFrameSet.jsp (ActionColor, ClientNickNameColor, Email, email, or email_address parameter).
Severity
CVSS 3.1
6.1 medium
CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N
EPSS
0.9% chance of exploitation in the next 30 days; higher than 58% of CVEs (scores of 2026-10-31)