Critical (9.8) in enghouse contact center\. EPSS 1.6% chance of exploitation in the next 30 days.
ClientServiceConfigController.cs in Enghouse Cloud Contact Center Platform 7.2.5 has functionality for loading external XML files and parsing them, allowing an attacker to upload a malicious XML file and reference it in the URL of the application, forcing the application to load and parse the malicious XML file, aka an XXE issue.
Severity
CVSS 3.0
9.8 critical
CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
EPSS
1.6% chance of exploitation in the next 30 days; higher than 76% of CVEs (scores of 2026-10-31)