CVSS 3.0
4.3 mediumCVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:U/C:N/I:L/A:NCVE-2018-16586
In Open Ticket Request System (OTRS) 4.0.x before 4.0.32, 5.0.x before 5.0.30, and 6.0.x before 6.0.11, an attacker could send a malicious email to an OTRS system. If a logged in user opens it, the email could cause the browser to load external image or CSS resources.
Severity
- EPSS
- 1.5% chance of exploitation in the next 30 days; higher than 74% of CVEs (scores of 2026-10-31)
- Published
- Modified
- Record from
- the NVD, synced
Affected
- debian:debian_linux
- otrs:open_ticket_request_system
References
- https://community.otrs.com/security-advisory-2018-05-security-update-for-otrs-framework/
- https://github.com/OTRS/otrs/commit/09e80c7752b0d9080688e4597c7495dd109e0963
- https://github.com/OTRS/otrs/commit/a808859a75c59ae3b7568f5cc4708c53462aa4c7
- https://github.com/OTRS/otrs/commit/baa92df09145b8ae2702a3a0e85d8ba55ec96302
- https://lists.debian.org/debian-lts-announce/2018/09/msg00033.html