High (8.8). EPSS 1.9% chance of exploitation in the next 30 days.
An issue was discovered in Open Ticket Request System (OTRS) 6.0.x through 6.0.9, 5.0.x through 5.0.28, and 4.0.x through 4.0.30. An attacker who is logged into OTRS as an agent may escalate their privileges by accessing a specially crafted URL.
Severity
CVSS 3.0
8.8 high
CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H
EPSS
1.9% chance of exploitation in the next 30 days; higher than 79% of CVEs (scores of 2026-10-31)