An issue was discovered in OTRS 6.0.x before 6.0.7. An attacker who is logged into OTRS as a customer can use the ticket overview screen to disclose internal article information of their customer tickets.
Severity
CVSS 3.0
4.3 medium
CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N
EPSS
1.0% chance of exploitation in the next 30 days; higher than 63% of CVEs (scores of 2026-10-31)