CVSS 3.0
8.8 highCVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:HCVE-2017-16921
In OTRS 6.0.x up to and including 6.0.1, OTRS 5.0.x up to and including 5.0.24, and OTRS 4.0.x up to and including 4.0.26, an attacker who is logged into OTRS as an agent can manipulate form parameters (related to PGP) and execute arbitrary shell commands with the permissions of the OTRS or web server user.
Severity
- EPSS
- 20% chance of exploitation in the next 30 days; higher than 97% of CVEs (scores of 2026-10-31)
- CWE
- CWE-78
- Published
- Modified
- Record from
- the NVD, synced
Affected
- debian:debian_linux
- otrs:otrs
References
- http://packetstormsecurity.com/files/162295/OTRS-6.0.1-Remote-Command-Execution.html
- https://lists.debian.org/debian-lts-announce/2017/12/msg00015.html
- https://www.debian.org/security/2017/dsa-4066
- https://www.exploit-db.com/exploits/43853/
- https://www.otrs.com/security-advisory-2017-09-security-update-otrs-framework/