Code injection exists in Kernel/System/Spelling.pm in Open Ticket Request System (OTRS) 5 before 5.0.24, 4 before 4.0.26, and 3.3 before 3.3.20. In the agent interface, an authenticated remote attacker can execute shell commands as the webserver user via URL manipulation.
Severity
CVSS 3.0
8.8 high
CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H
EPSS
2.5% chance of exploitation in the next 30 days; higher than 84% of CVEs (scores of 2026-10-31)