osTicket 1.10.1 provides a functionality to upload 'html' files with associated formats. However, it does not properly validate the uploaded file's contents and thus accepts any type of file, such as with a tickets.php request that is modified with a .html extension changed to a .exe extension. An attacker can leverage this vulnerability to upload arbitrary files on the web application having malicious content.
Severity
CVSS 3.0
9.8 critical
CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
EPSS
16% chance of exploitation in the next 30 days; higher than 96% of CVEs (scores of 2026-10-31)