Medium (6.5) in otrs otrs. EPSS 2.4% chance of exploitation in the next 30 days.
Kernel/Modules/AgentTicketWatcher.pm in Open Ticket Request System (OTRS) 3.0.x before 3.0.21, 3.1.x before 3.1.17, and 3.2.x before 3.2.8 does not properly restrict tickets, which allows remote attackers with a valid agent login to read restricted tickets via a crafted URL involving the ticket split mechanism.
Severity
CVSS 3.1
6.5 medium
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N
EPSS
2.4% chance of exploitation in the next 30 days; higher than 83% of CVEs (scores of 2026-10-31)