A Cross-Site Scripting (XSS) Vulnerability exists in OTRS ITSM prior to 3.2.4, 3.1.8, and 3.0.7 and FAQ prior to 2.1.4 and 2.0.8 via changes, workorder items, and FAQ articles, which could let a remote malicious user execute arbitrary code.
Severity
CVSS 3.1
6.1 medium
CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N
EPSS
4.3% chance of exploitation in the next 30 days; higher than 91% of CVEs (scores of 2026-10-31)