CVE-2010-4767

no score yetEPSS 1.7%

otrs otrs: no CVSS score yet. EPSS 1.7% chance of exploitation in the next 30 days.

Open Ticket Request System (OTRS) before 2.3.6 does not properly handle e-mail messages in which the From line contains UTF-8 characters associated with diacritical marks and an invalid charset, which allows remote attackers to cause a denial of service (duplicate tickets and duplicate auto-responses) by sending a crafted message to a POP3 mailbox.

EPSS: 1.7% chance of exploitation in the next 30 days; higher than 77% of CVEs (scores of 2026-10-31)
CWE: CWE-20
Published: 2011-03-18
Modified: 2026-06-16
Record from: the NVD, synced 2026-10-19

Affected

otrs:otrs

References

http://bugs.otrs.org/show_bug.cgi?id=3426
http://source.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.1807
http://bugs.otrs.org/show_bug.cgi?id=3426
http://source.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.1807

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