CVE-2010-4763

no score yetEPSS 1.6%

otrs otrs: no CVSS score yet. EPSS 1.6% chance of exploitation in the next 30 days.

The ACL-customer-status Ticket Type setting in Open Ticket Request System (OTRS) before 3.0.0-beta1 does not restrict the ticket options after an AJAX reload, which allows remote authenticated users to bypass intended ACL restrictions on the (1) Status, (2) Service, and (3) Queue via selections.

EPSS: 1.6% chance of exploitation in the next 30 days; higher than 75% of CVEs (scores of 2026-10-31)
CWE: CWE-264
Published: 2011-03-18
Modified: 2026-06-16
Record from: the NVD, synced 2026-10-19

Affected

otrs:otrs

References

http://bugs.otrs.org/show_bug.cgi?id=4399
http://source.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.1807
http://bugs.otrs.org/show_bug.cgi?id=4399
http://source.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.1807

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