{"cve":"CVE-2026-84463","nvd":{"published":"2026-09-25T19:17:57.763","modified":"2026-09-29T20:17:27.777","status":"Deferred","description":"Zammad is a web based open source helpdesk/customer support system. Prior to 7.1.2, a user with Knowledge Base editing rights for a category can embed a video widget in a published answer with a specially crafted value. When the answer is rendered, that value is inserted into the page's HTML without being escaped for its attribute context, allowing it to break out and inject additional HTML into the page. When another user who has permission to switch between user sessions views the affected answer, the injected HTML causes their browser to silently send a request to Zammad's session-switching endpoint using their own active credentials. This results in switching their session to an account chosen by the person who wrote the Knowledge Base answer. No action is required from the viewer beyond opening the published answer. This issue is fixed in version 7.1.2.","cvss_v4":{"vector":"CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:P/VC:N/VI:N/VA:N/SC:H/SI:H/SA:N","score":6.3},"cvss_v3":null,"cwes":["CWE-79","CWE-352","CWE-838"],"references":["https://github.com/zammad/zammad/commit/f7a97ea209696bce85ed62901ee753b88368851c","https://github.com/zammad/zammad/security/advisories/GHSA-cxjg-4gmf-5xqc"],"products":[],"source":"nvd","synced_at":"2026-10-19T22:56:48.555445741+00:00"},"epss":{"cve":"CVE-2026-84463","score":0.0015,"percentile":0.04132,"date":"2026-10-25"},"kev":null,"osv":[],"attribution":["This product uses the NVD API but is not endorsed or certified by the NVD.","EPSS scores: FIRST Exploit Prediction Scoring System, https://www.first.org/epss","Known exploited vulnerabilities: CISA Known Exploited Vulnerabilities Catalog, https://www.cisa.gov/known-exploited-vulnerabilities-catalog","Package advisories: OSV (https://osv.dev), from the GitHub Advisory Database, PyPA, Go, RustSec and other ecosystem databases, under CC-BY 4.0 or CC0","CVE records: the CVE Program's CVE List (https://www.cve.org), under its terms of use (https://www.cve.org/Legal/TermsOfUse). CVE is a registered trademark of The MITRE Corporation; this product is not affiliated with the CVE Program."]}