{"cve":"CVE-2026-84462","nvd":{"published":"2026-09-25T18:17:30.797","modified":"2026-09-28T14:45:39.697","status":"Deferred","description":"Zammad is a web based open source helpdesk/customer support system. Prior to 7.1.2, a security filter that protects Zammad's AI Agent configuration can be bypassed by entering specially crafted text into one of an AI Agent's fields. An administrator with permission to create or edit AI Agents could exploit this to run arbitrary commands on the server that hosts Zammad, potentially reading, modifying, or destroying all data stored on that server. No interaction from other users is needed; the malicious code runs automatically the next time the affected AI Agent processes a ticket. This issue is fixed in version 7.1.2.","cvss_v4":{"vector":"CVSS:4.0/AV:N/AC:L/AT:N/PR:H/UI:N/VC:H/VI:H/VA:H/SC:N/SI:N/SA:N","score":8.6},"cvss_v3":null,"cwes":["CWE-20","CWE-94","CWE-1336"],"references":["https://github.com/zammad/zammad/commit/e3b0c8df91ad2108c8305be23e8fe6f73fb9718d","https://github.com/zammad/zammad/security/advisories/GHSA-gp3x-9xm8-rcj6"],"products":[],"source":"nvd","synced_at":"2026-10-19T22:56:48.555445741+00:00"},"epss":{"cve":"CVE-2026-84462","score":0.00277,"percentile":0.20124,"date":"2026-11-01"},"kev":null,"osv":[],"attribution":["This product uses the NVD API but is not endorsed or certified by the NVD.","EPSS scores: FIRST Exploit Prediction Scoring System, https://www.first.org/epss","Known exploited vulnerabilities: CISA Known Exploited Vulnerabilities Catalog, https://www.cisa.gov/known-exploited-vulnerabilities-catalog","Package advisories: OSV (https://osv.dev), from the GitHub Advisory Database, PyPA, Go, RustSec and other ecosystem databases, under CC-BY 4.0 or CC0","CVE records: the CVE Program's CVE List (https://www.cve.org), under its terms of use (https://www.cve.org/Legal/TermsOfUse). CVE is a registered trademark of The MITRE Corporation; this product is not affiliated with the CVE Program."]}